Shipping policy
Effective Date: March 20, 2026
Website: strongman-caps.myshopify.com
At StrongMAN Caps, we are committed to delivering your order as quickly, safely, and reliably as possible. Please read our shipping policy carefully to understand our processes, timelines, and responsibilities.
1. Order Processing Time
All orders placed on our website are typically processed within 1 to 3 business days after payment confirmation. Orders placed on weekends or public holidays begin processing on the next business day. During peak seasons or promotions, processing may take slightly longer. We will notify you via email if there are significant delays.
2. Shipping Methods & Delivery Times
We offer multiple shipping options:
| Shipping Method | Region | Estimated Delivery Time |
|---|---|---|
| Standard Shipping | United States | 5–7 Business Days |
| Expedited Shipping | United States | 2–3 Business Days |
| Express Shipping | United States | 1–2 Business Days |
| Standard International | Worldwide | 10–20 Business Days |
| Express International | Select Countries | 5–10 Business Days |
Please note that delivery times are estimates and not guaranteed. Actual delivery may vary based on location, carrier, and external factors.
3. Shipping Rates
- Free Standard Shipping: USA orders over $50
- Standard Shipping (USA): $4.99
- Expedited Shipping (USA): $9.99
- Express Shipping (USA): $14.99
- International Shipping: Rates calculated at checkout based on destination and weight
4. Order Tracking
Once shipped, you will receive an email with your tracking number and a link to track your package. You can also track your order directly on the carrier's website.
If you do not receive a tracking email within 5 business days, check your spam/junk folder or contact us at support@strongmancaps.com.
5. Shipping Restrictions
- P.O. Boxes (for express shipping only)
- Certain international destinations due to customs restrictions
- Countries with import restrictions on dietary supplements
Please ensure your shipping address is accurate. We are not responsible for delays or failed deliveries due to incorrect addresses.
6. Customs, Duties & Taxes (International Orders)
International orders may be subject to customs duties, import taxes, or fees imposed by your country's customs authority. These are the customer's responsibility and are not included in our product price or shipping fees.
7. Lost or Stolen Packages
StrongMAN Caps is not responsible for packages lost or stolen after delivery. If your tracking shows delivery but you have not received the package, please:
- Check with neighbors or building management
- Contact the shipping carrier directly with your tracking number
- File a claim with the carrier if necessary
- Contact us at support@strongmancaps.com for assistance
8. Damaged Packages
If your order arrives damaged, take photos of the damaged packaging and products immediately and contact us within 48 hours at support@strongmancaps.com. We will help resolve the issue promptly.
9. Contact Us
For any shipping-related questions or concerns, please reach out to us:
📧 Email: support@strongmancaps.com